Customer Support Channels
A 1–hour Response Guarantee
Providing great quality support on time is our main priority, so that we back up each cloud web hosting plans plan with a 1–hour ticket reaction guarantee. As soon as you submit a ticket or send us an e–mail, our user tech support team will try their best to supply the most satisfactory remedy for your problem and to offer you advice promptly.
A Top–quality Support Service
Contact us anytime necessary. Our staff of professionals is going to be online for you 24x7x365 to answer to all of your doubts and to deal with any problem that you might have. You also can open a help support ticket from the ExecoHost Control Panel or drop an e–mail any moment. Additionally, on working days, you’ll be able to call us or make use of the online chat service.
An Intuitive Help Section
Our Control Panel features an in depth know–how base that’s incorporated into all parts. In each area, you’ll find a Help button which will load for you a selection of step–by–step lessons on how to take advantage of a certain feature or carry out a particular action. Moreover, we have crafted training clips to make sure you get a better idea of the Control Panel’s interface.