A 99.9% Server Uptime
We’ve set up our cloud web hosting platform using reliable hardware and heavily tweaked software. Our administrators have installed a tweaked version of SELinux on each of our hosting servers to guarantee utmost security and stability. We’ve installed a number of anti–DDoS units together with powerful firewall programs to make sure our network is unassailable and safe.
All our cloud web hosting plans plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee stays the same.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we have also set up our very own internal network in all our datacenters. Everything is based on topflight hardware components supplied by Juniper. And on each single router, we’ve set up a firewall with an intricate set of rules so as to filter out all suspicious requests.
Because of this, in all our datacenters – in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your hard–earned cash at risk, you can’t feel truly secure. This is exactly why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel pleased with our web hosting service or if you want to get a bit more robust web hosting solution, such as a VPS hosting plans or even a dedicated web hosting plans – you will get your money back in full, without any hidden costs or repayment charges.
24/7 Technical Support
When you operate a web hosting company, your tech engineers are of supreme importance. That is the reason why we’ve conscientiously picked a very experienced team of support engineers, each with lots of years of experience behind his back. Thanks to them, we offer 24x7 support with each of our web hosting services.
And not only that, we offer a 1–hour response time guarantee. All support requests are responded to in under 60 minutes and our average ticket response time is less than 20 minutes!